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Prime IV Hydration & Wellness - Annapolis

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,886 / year median in Maryland

+2% projected growth

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Job Description

At Prime IV Hydration & Wellness, we are a modern IV therapy and wellness spa dedicated to helping clients achieve optimal health through hydration, vitamin infusions, and personalized care. We're passionate about providing a relaxing, rejuvenating environment — and that starts with a warm welcome at the front desk.
Position Summary:
We are seeking a friendly, organized, and detail-oriented Receptionist to be the first point of contact for our clients. You will play a key role in setting the tone for a calming and professional experience, from the moment clients walk in to the time they leave. If you thrive in a wellness-focused environment and love helping people feel their best, we'd love to meet you!
Key Responsibilities:
Greet clients with a warm, professional demeanor Schedule and confirm appointments via phone, email, and online platforms Manage client check-ins and check-outs Handle payments, process transactions, and maintain accurate records Answer questions about IV treatments, services, and spa protocols Maintain a clean and organized front desk and lobby area Assist with administrative tasks and inventory support as needed Coordinate with nurses and wellness staff to ensure smooth daily operations
Hours:
We are looking for someone that can work 16-32 hours per week Weekday and/or weekend availability (please note this in the application submission)
Qualifications:
Previous experience in a front desk, receptionist, or customer service role (spa, wellness, or medical setting preferred) Strong interpersonal and communication skills Comfortable with scheduling software and basic POS systems Professional appearance and demeanor Ability to multitask in a calm and efficient manner Interest in wellness, hydration therapy, or holistic health is a plus High school diploma or equivalent required
Perks & Benefits:
Employee discounts on IV therapy and wellness services Supportive, team-oriented work environment Training and development in client care and wellness services
Pay:
$17.00 - $20.00 per hour Application Question(s): Please provide all of the days you would be able to work. Please provide 2-3 days and times that we could schedule an interview with you, if chosen.
Experience:
Front desk: 1 year (Required)
Work Location:
In person