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Administrative
Receptionist
Edgewater, MD
Find & Apply For Receptionist Jobs in Edgewater, Maryland
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Greet and welcome guests in a professional and friendly manner
Answer phone calls and direct them to the appropriate department or individual
Provide information and assistance to guests regarding hotel facilities, services, and local attractions
Check-in and check-out guests, ensuring accuracy of information and timely completion of procedures
Handle guest requests, complaints, and inquiries promptly and effectively
Maintain a neat and organized front desk area
Assist with administrative tasks such as filing, data entry, and document preparation
Coordinate with other departments to ensure smooth operations and guest satisfaction
Experience:
Previous experience in a front desk or customer service role is preferred
Proficiency in office software applications such as Microsoft Word, Excel, and Outlook
Strong organizational skills with the ability to multitask and prioritize tasks effectively
Excellent verbal and written communication skills
Familiarity with phone systems and basic troubleshooting
Skills:
Exceptional customer service skills with a friendly and professional demeanor
Ability to handle difficult situations with patience and diplomacy
Strong attention to detail for accurate data entry and record keeping
Ability to transcribe information accurately from various sources
Experience in calendar management and scheduling appointments
Knowledge of dental receptionist duties is a plus
Ability to coordinate projects and work collaboratively with team members This position offers competitive pay, opportunities for growth within the company, and a positive work environment.
If you have excellent communication skills, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please note that this is not an exhaustive list of responsibilities or qualifications associated with this position.