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Administrative
Receptionist
Edgewater, MD

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Edgewater Fitness

Front Desk

Job Description

Responsibilities:
  • Greet and welcome guests in a professional and friendly manner
  • Answer phone calls and direct them to the appropriate department or individual
  • Provide information and assistance to guests regarding hotel facilities, services, and local attractions
  • Check-in and check-out guests, ensuring accuracy of information and timely completion of procedures
  • Handle guest requests, complaints, and inquiries promptly and effectively
  • Maintain a neat and organized front desk area
  • Assist with administrative tasks such as filing, data entry, and document preparation
  • Coordinate with other departments to ensure smooth operations and guest satisfaction
Experience:
  • Previous experience in a front desk or customer service role is preferred
  • Proficiency in office software applications such as Microsoft Word, Excel, and Outlook
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively
  • Excellent verbal and written communication skills
  • Familiarity with phone systems and basic troubleshooting
Skills:
  • Exceptional customer service skills with a friendly and professional demeanor
  • Ability to handle difficult situations with patience and diplomacy
  • Strong attention to detail for accurate data entry and record keeping
  • Ability to transcribe information accurately from various sources
  • Experience in calendar management and scheduling appointments
  • Knowledge of dental receptionist duties is a plus
  • Ability to coordinate projects and work collaboratively with team members This position offers competitive pay, opportunities for growth within the company, and a positive work environment.
If you have excellent communication skills, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please note that this is not an exhaustive list of responsibilities or qualifications associated with this position.
Job Type:
Part-time Pay:
$15.00
  • $15.
50 per hour
Benefits:
Health insurance Paid time off Vision insurance
Work Location:
In person