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DH
DRS. HUDDLESTON & DINARDO, P.A.
Front Desk Receptionist
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Scorecard
Based on Maryland data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,886 / year median in Maryland
+2% projected growth
Job Description
Job Summary We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our organization. In this vital role managing front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and professional demeanor will help create a friendly environment with competitive compensation. Responsibilities Create a positive and professional first impression of our medical office (Internal Medicine). Answer multi-line phone systems efficiently, directing calls accurately and professionally. Manage appointment scheduling, referrals, prior authorizations, calendar coordination, and ensure all required paperwork is completed for that day's appointmenmts. Collect copays and past balances at check-in or check-out; enter required demographics and clinical information into EHR (eClinical); scanning, faxing and/or emailing pertinent paperwork for our patients. Support office management activities by coordinating with team members and handling basic administrative requests.