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Bath Savings Institution

Telephone Receptionist

Entry-Level JobVerifiedNo experience needed

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$41,389 / year median in Maine

+6% projected growth

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Job Description

Looking for a new direction? Find yourself at Bath Savings! We're looking for motivated people who want to build their future in banking. Bath Savings' culture encourages community involvement, supports a healthy work/life balance, and provides opportunities for our staff to grow and thrive. We are committed to investing in our greatest asset -our people - through expansive benefits including tuition reimbursement, wellness program, and pension plan. We want our customers to have an experience, not just a transaction. We want them to know that we take the greatest pride in their financial wellbeing and are so thankful that they have chosen us to trust with that endeavor. The greatest way for us to show that pride and appreciation is through the service that we provide. Providing exceptional service to all customers is the most important part of your job. As a Telephone Receptionist, your primary responsibility is to manage incoming telephone calls while providing a positive first impression for customers. Your responsibilities will include answering and directing calls, taking messages, providing information, and maintaining a professional and courteous demeanor. Additionally, you may be asked to assist in the Bath Lobby by warmly greeting customers and visitors as they enter the Bath lobby, directing them to the appropriate person, and generally helping to ensure that they have an exceptional service experience in the bank.
SKILLS/EXPERIENCE/TRAINING REQUIRED
Equivalent to high school diploma. Previous experience working as Receptionist, or similar role helpful. Exceptional communication and social skills with the ability to build strong relationships with each customer and employee interaction. Must be team-oriented, possess a positive attitude, and is able to work harmoniously with all employees. Professional attributes including professional appearance and dependability through a commitment to punctuality and attendance . An aptitude for accuracy with good organizational ability, attentiveness to detail and ability to handle multitasking. Is self-motivated and able to function independently. Excellent verbal and written communication skills in English. Reasonable proficiency in Microsoft Word, Outlook, and Teams, with some knowledge of Excel. Capable of operating and utilizing general office equipment such as a telephone, personal computer, printer, and photocopier. Bath Savings is an Affirmative Action, Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard for race, religion, sex, national origin, color, disability status, protected veteran status, or any other characteristic protected by law.
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance
Work Location:
In person