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DFD Russell Medical Centers
Front Desk Receptionist
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Based on Maine data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$41,389 / year median in Maine
+6% projected growth
Job Description
DFD Russell Medical Centers (DFDRMC) operates three community health centers in Maine. We are seeking a full-time Front Desk Receptionist in our Turner location. Our health centers serve a multicultural, rural population of about 10,000 patients and have a family practice focus serving pediatrics to geriatrics. We have integrated behavioral health, care managers, a patient assistance coordinator and an excellent clinical support staff. Medical Secretaries/Front Desk Representatives are responsible for performing a variety of daily tasks from checking patients in and out, collecting and processing payments, faxing, scanning, scheduling appointments, etc. Our staff is cross trained to handle many aspects of patient care, so we are looking for a self-motivated individual that is interested in providing the best possible healthcare for our patients. Minimum Knowledge, Skills, and Abilities Required Medical office experience preferred Ability to maintain confidentiality Proficient computer skills Ability to project a pleasant and professional image even under stressful situations Ability to demonstrate compassion and caring in dealing with others Ability to organize and accomplish multiple tasks and to have the flexibility to meet changing demands on a daily basis Excellent communication and interpersonal skills necessary for interacting with patients, physicians, supervisors and other staff Knowledge of healthcare field and medical office protocols/procedures Skill in performing medical office tasks appropriately Minimum one year experience working in a medical facility as a medical secretary. DFD Russell is an equal opportunity employer. 1 year of experience. Experience with an EMR preferred. Excellent benefits, including medical, life insurance, 401K retirement plan, flexible spending accounts, 11 paid Holidays, and generous paid time off.