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AR
Antrim/Kalkaska Review
Front Desk Receptionist
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Scorecard
Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team environment. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems efficiently, directing calls accurately and professionally. Basic computer proficiency, including email and office/subscription software. Assist with clerical tasks such as proofreading documents, word processing, and preparing correspondence. Provide excellent customer support by addressing inquiries via phone or email with professionalism and clarity. Experience Prior office experience or administrative support roles demonstrating strong organizational skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Google Workspace applications. Experience with multi-line phone systems, data entry, filing, and general clerical tasks. Knowledge of office management practices including calendar management and document proofreading. Technical proficiency in computer literacy, including familiarity with spreadsheets, productivity software. Excellent communication skills—both verbal and written—and strong phone etiquette to ensure positive client interactions. Join us as a Front Desk Receptionist where your proactive attitude and attention to detail will make a meaningful impact every day!