A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Front Desk Specialist - Balance Foot & Ankle Balance Foot & Ankle is a growing podiatry practice seeking a friendly, organized, and dependable Front Desk Specialist. You'll be the first and last point of contact for our patients and an essential part of keeping the office running smoothly.
Video about the position:
https://youtu.be/zG6ckh
AlGIc What You'll Do:
Welcome patients with warmth and professionalism. Check patients in and out accurately and efficiently. Answer phone calls, respond to questions, and route messages appropriately. Schedule, confirm, and manage patient appointments. Collect and verify patient information, insurance details, forms, and payments. Communicate clearly with patients, providers, and clinical team members. Help maintain an organized schedule and smooth patient flow. Explain basic office policies and next steps to patients. Protect patient privacy and follow HIPAA requirements. Assist with general administrative duties as needed.
What We're Looking For:
Previous medical office experience is required. AthenaOne experience is preferred. Excellent customer service and communication skills Strong attention to detail and organization Comfort using computers, medical software, and office technology Ability to manage multiple priorities in a busy environment Patience and compassion when working with patients, including older adults A dependable, positive, and team-focused attitude Physical Requirements This position involves extended periods of sitting and computer work, along with frequent movement around the office. Team members must be able to transition between the front desk and clinical areas and perform occasional bending, reaching, and lifting of routine office supplies. Why Join Balance Foot & Ankle? We are a modern, forward-thinking practice committed to providing excellent foot and ankle care and a welcoming patient experience. You'll join a supportive team where your professionalism, initiative, and ability to connect with patients will be genuinely valued. If you're organized, compassionate, and ready to help create an exceptional experience for every patient, we'd love to meet you. Apply today!
Pay:
$19.00 - $21.00 per hour
Benefits:
Flexible schedule Paid time off Professional development assistance Application Question(s): Are you willing to travel to our other location when needed? (staff shortage, vacations, training )? Would you be willing to work in our Bloomfield Hills location 10-20% of the time if there is an illness or staff shortage?
