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EF
Encore Financial Group
Front Desk Coordinator
Career Insights for Receptionist
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Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
Company Overview Encore Financial Group is dedicated to creating an environment where our advisors and employees can truly make a difference in the lives of our clients by delivering top-tier advice, services, and solutions. We are committed to integrity, and excellence, fostering a workplace that values balance and accountability. Job Overview We are seeking an energetic and detail-oriented Front Desk Coordinator to be the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions that keep our office running smoothly. Your proactive approach and organizational skills will help create a positive experience for clients, visitors, and team members alike. Duties Greet clients, visitors, and vendors with professionalism and warmth, ensuring a positive first impression. Answer multi-line phone systems promptly and direct calls efficiently to the appropriate team members. Manage appointment scheduling and calendar coordination for staff members. Perform data entry tasks using as Microsoft Office and our CRM system. Maintaining office supply inventory and ordering. Processing mail, postage, and incoming checks. Maintain reception and waiting areas to ensure a professional appearance. Requirements Proven experience in front desk or administrative support roles with strong clerical skills. Excellent computer literacy including proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets. Strong organizational skills with the ability to multitask effectively. Exceptional customer service skills combined with professional phone etiquette. Technical proficiency in using multi-line phone systems, data entry software, and basic office equipment. Demonstrated ability to manage time efficiently while maintaining attention to detail. Prior experience in front desk or personal assistant roles is highly desirable. Join us as a Front Desk Coordinator to be the friendly face that keeps our office running seamlessly! Your enthusiasm and organizational prowess will contribute significantly to our team's success while providing outstanding service to everyone who walks through our doors.