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Robert Levy MDPC

Insurance Specialist/Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,900 / year median in Michigan

+4% projected growth

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Job Description

Benefits:
Employee discounts Paid time off Competitive salary Dental insurance Health insurance Vision insurance About the
Role:
Robert Levy MDPC in Dearborn, MI is looking for a motivated and detail-oriented Insurance Specialist/Receptionist to join our team! This dual-role position is perfect for someone who thrives in a fast-paced medical environment and enjoys being the welcoming face of a practice while keeping insurance operations running smoothly.
Responsibilities:
Greet and check in patients, managing front desk operations with professionalism and warmth Verify patient insurance eligibility and benefits prior to appointments Process insurance claims, authorizations, and referrals accurately and in a timely manner Answer and direct incoming phone calls, schedule appointments, and manage patient inquiries Collect co-pays Maintain accurate patient records and ensure HIPAA compliance at all times
Requirements:
Prior experience in a medical office and insurance verification Familiarity with insurance terminology Strong communication and customer service skills with a patient-first attitude Proficiency in electronic health record (EHR) systems and general computer skills Highly organized, detail-oriented, and able to multitask in a busy environment Knowledge of HIPAA regulations and commitment to patient confidentiality High school diploma or equivalent required; medical office certification a plus
About Us:
Robert Levy MDPC is a trusted medical pediatric practice serving the Dearborn, MI community with a commitment to exceptional patient care and a personalized approach to medicine. Our patients choose us for our attentive, compassionate service, and our team members love working here because of our supportive, collaborative environment. Join a practice where your contributions truly make a difference every day.