Receptionist House of Dank - 2.3 Grand Rapids, MI Job Details 1 day ago Qualifications Visitor query response Retail customer service procedures Serving clients Phone communication Answering guest questions Customer engagement Client services experience within retail industry Communication skills Entry level Age verification regulations Office phone management Full Job Description The main duty of a Receptionist is to greet and check in customers. The Receptionist is the first person that customers encounter so they set the tone for the store experience. This position concentrates on customer service and a friendly demeanor. What you'll do... Greet customers, caregivers or visitors in a welcoming and timely manner Check in customers with valid ID cards Accurately complete visitor paperwork Answer incoming phone calls, providing general information regarding visiting the store, purchasing product, and location/store hours. Communicate with the sales floor team to maintain a flow between the lobby and sales floor What we're looking for... Customer service experience including phone etiquette Friendly demeanor under pressure Excellent communication skills 21 years of age or older House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.