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ND
Novi Dentists
Front Desk Coordinator
Career Insights for Receptionist
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Scorecard
Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
The front desk will be responsible for patient relationships. Primarily you will make appointments for patients, screen calls and maintain their accounts. You help coordinate multiple dentist's schedules and their insurance companies. You will need to know how to use typical office equipment, such as telephones, computers, and scanners. Every day you will interact with patients, and as a result, maintain a professional and friendly disposition with them. We are friendly, fast-paced private practice, we work hard and laugh often. Our goal is for patients as well as staff to have an enjoyable experience here.