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BS
Beacon Skin and Surgeries
Front Desk Receptionist for Novi
Career Insights for Receptionist
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Based on Michigan data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,900 / year median in Michigan
+4% projected growth
Job Description
A busy Dermatologist office is looking for an experienced medical front desk receptionist. The front desk receptionist greets patients, manages incoming phone calls and assists with other administrative tasks as required.
RESPONSIBILITIES AND DUTIES
- Manages multi-line telephone system, schedules appointments, answers questions about our treatments/products and promotes the clinic in a positive and professional manner.
- Greets patients and visitors in a timely manner, obtains proper paperwork and communicates unexpected delays when necessary.
- Receives payments from patients for services and product purchases, schedules follow-up appointments and proactively educates and informs clients of additional products/services that may be of interest.
- Assists in a variety of clerical duties including filing, photocopies, receiving shipments, assisting in inventory, sorting mail, etc.
- Maintains organization of the front off ice area including lobby and front desk area.