A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Experienced Veterinary Receptionist Michigan Veterinary Total Health Care (MIVTHC)
Location:
Taylor, MI Job Type:
Full-Time Join a Team That Puts Compassion First Michigan Veterinary Total Health Care is a growing, privately owned veterinary practice committed to providing exceptional, high-quality medicine that is tailored to each client's needs. We believe every pet deserves individualized care, and every client deserves compassion, honesty, and respect. We are looking for an experienced Veterinary Receptionist who thrives in a fast-paced environment, enjoys building relationships with clients, and understands that the front desk is the heart of a veterinary hospital. If you love animals, enjoy helping people, and take pride in keeping a busy hospital running smoothly, we'd love to meet you.
Responsibilities:
Welcome clients and patients with warmth and professionalism Answer multiple phone lines while providing exceptional customer service Schedule appointments efficiently and appropriately Check patients in and out Process payments and maintain accurate financial records Maintain accurate electronic medical records Communicate effectively with veterinarians and technicians Educate clients on wellness care, vaccines, heartworm prevention, flea & tick prevention, and other hospital services Handle emergency calls calmly and direct clients appropriately Maintain a clean, organized, and welcoming reception area Assist with administrative projects as needed
Qualifications:
Minimum 2 years of receptionist experience required Excellent communication and customer service skills Strong organizational and multitasking abilities Comfortable working in a fast-paced medical environment Reliable, punctual, and professional Ability to remain calm during emergencies Basic knowledge of veterinary terminology and preventive medicine Positive attitude and willingness to work as part of a team
What We're Looking For:
The ideal candidate is someone who: Treats every client like family. Loves animals and understands the human-animal bond. Takes initiative without being asked. Works well under pressure. Has excellent attention to detail. Brings positive energy to the team every day.
Benefits:
Competitive pay based on experience Employee pet care discounts Paid vacation and holidays Uniform allowance Opportunities for growth within the practice Continuing education opportunities Supportive, family-oriented work environment Why Join Michigan Veterinary Total Health Care? At MIVTHC, we're building more than a veterinary clinic—we're building a team dedicated to delivering exceptional medicine with compassion and integrity. Every team member plays an important role in creating an outstanding experience for our patients and their families. If you're passionate about veterinary medicine and want to be part of a practice where your work truly makes a difference, we'd love to hear from you. Apply today and help us provide exceptional care for every pet, every client, every visit.
