Job Summary We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our clinic. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for patients and staff. Duties Greet patients warmly and professionally, creating a positive first impression for patients entering the clinic. Arabic fluency required to communicate effectively with the clinic's patient population. Check patients in and out, verify insurance coverage, update demographic information, and ensure all required forms are completed accurately. Maintain strict patient confidentiality and uphold HIPAA standards at all times. Manage all incoming and outgoing communication—including phone calls, emails, mail, and packages—with accuracy, professionalism, and timely follow‑through. Schedule and confirm appointments, relay test results or follow‑up instructions as directed by clinical staff, and manage provider calendars efficiently. Collect copays, deductibles, and outstanding balances; process payments accurately and maintain logs. Maintain organized electronic and physical filing systems. Support daily office operations, including ordering supplies, maintaining cleanliness, and assisting with overall clinic workflow. Complete prior authorizations for medical care, medications, imaging, and diagnostic tests. Verify insurance eligibility and obtain referrals when required. Assist with patient intake by preparing charts, scanning documents, and updating medical records. Proficient with Gmail and Microsoft Office products. Experience with

EPIC EMR

system (preferred). Strong organizational skills with the ability to multitask effectively in a fast‑paced medical environment. Provide exceptional customer service with a friendly, calm demeanor and strong phone communication skills. Manage time effectively while handling multiple priorities with accuracy and professionalism. Adhere to all clinic policies, procedures, and regulatory guidelines.

Pay:

$17.00 - $19.00 per hour Expected hours: 16.0 - 24.0 per week

Work Location:

In person