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Receptionist Wanted

• Energetic & Positive Personality a Must!

We're looking for a friendly , bubbly , and proactive Receptionist to be the welcoming face of our team! If you thrive in a fast-paced environment, take initiative, and love making people feel at home, this role is perfect for you.

Responsibilities:

1.

Front Desk Duties:

Daily clean of the reception area AND all shared areas. Daily UPS trips to be completed at the end of each shift. Complete pick ups / drop offs as needed. Greet visitors with a warm smile and positive energy. Handle phone calls and emails with professionalism and enthusiasm. Keep the front desk organized and running smoothly. Assist with administrative tasks as needed. Provide general support to the office, including managing office supplies and assisting with other administrative tasks as needed . 2.

Email Management:

Monitor and respond to emails in the shared inbox promptly, forwarding relevant messages to the appropriate departments/employee(s). 150+ emails received daily. 3.

Create and Capture Closing Photos:

Celebrate each successful closing by taking and designing a professional, engaging closing picture for clients in our office. Ensure each photo reflects our brand's style and provides a memorable keepsake for clients. Follow up email to be sent per closing that takes place in our office including the image that was used for their signing. Follow up email to be sent per closing including a Google review request sent to the client. ★★★★ Someone who is familiar with CANVA is a PLUS ★★★★★ 4.

Customer Communication:

Maintain professional and courteous communication with clients, addressing inquiries and providing necessary information. 5.

Record Keeping:

Organize and maintain orderly records of orders, client interactions, and other relevant documentation. 6.

Collaboration:

Coordinate with various departments to ensure seamless order processing and resolve any issues that may arise.

Requirements:

• ★★★★ Someone who is familiar with CANVA is a PLUS ★★★★★
• Prior Title/Escrow experience (2+ years preferred)
• Positive attitude required; ability to maintain an optimistic outlook, inspire team morale, and adapt with a constructive mindset in dynamic work situations.
• Strong problem-solving skills essential; ability to analyze challenges, develop creative solutions, and implement effective problem resolutions.
• Self-starter with the ability to work autonomously, make decisions independently, and meet deadlines without constant supervision.
• Excellent communication and interpersonal skills.
• Proficient in data entry with a keen eye for detail.
• Strong organizational abilities and multitasking capabilities.
• Familiarity with office equipment, including phone systems and computer software.
• Ability to maintain professionalism and composure in a fast-paced environment.

This role combines traditional receptionist duties with a focus on email management in the context of a title company.

Job Type:

Full-time Pay:

$14.00

• $17.

00 per hour

Benefits:

Health insurance Life insurance Paid time off

Experience:

Title/Escrow:

2 years (Preferred) Ability to

Commute:

Troy, MI 48083 (Required) Ability to

Relocate:

Troy, MI 48083: Relocate before starting work (Required)

Work Location:

In person