Troy, MI Job Details Full-time $18 - $20 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Life insurance Referral program Qualifications Computer operation Filing Administrative experience Typing Clerical experience Full Job Description Overview We are seeking a dynamic and friendly Support Services Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will be energetic, highly organized, and possess excellent communication skills to create a positive first impression for visitors and callers alike. Bilingual abilities are a plus, enabling effective communication with diverse client bases. Join us in delivering outstanding support and maintaining an efficient office environment that promotes productivity and professionalism. Duties Greet visitors warmly, answer multi-line phone systems, and direct calls with professionalism and courtesy Manage front desk operations including check-in procedures, visitor badges, and security protocols Handle all incoming correspondence, including emails, mailings, and deliveries with accuracy and timeliness Maintain organized filing systems, update client records, and perform data entry using Microsoft Office applications such as Word and Excel Assist with calendar management for staff, schedule appointments, and coordinate meetings to optimize time management Support office management tasks including supply inventory, equipment maintenance, and general clerical duties such as proofreading and document preparation Provide exceptional customer support by addressing inquiries promptly and communicating effectively with clients and team members Qualifications Proven office experience with a strong background in administrative or clerical roles Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Exceptional phone etiquette skills with experience managing multi-line phone systems and phone reception duties Bilingual abilities are highly desirable to facilitate communication with diverse clients and visitors Demonstrated customer service skills with a friendly demeanor and professional attitude Experience in front desk or reception roles, including handling clerical tasks such as filing, typing, proofreading, and calendar management Personal assistant or office management experience is a plus but not required Join our team to be the welcoming voice of our organization! We value energetic professionals who thrive on delivering excellent service while maintaining an organized workspace. This paid position offers an opportunity to develop your administrative skills in a supportive environment dedicated to your growth.
Pay:
$18.00 - $20.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance