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Front Desk Receptionist

Career Insights for Receptionist

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Based on Michigan data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$33,900 / year median in Michigan

+4% projected growth

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Job Description

Overview We are seeking a highly organized and friendly Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and visitors while managing various administrative tasks. The ideal candidate will possess excellent customer service skills and demonstrate proficiency in using computer systems. If you thrive in a fast-paced environment and enjoy being the first point of contact, we encourage you to apply. Duties Greet and check in patients upon arrival, ensuring a positive first impression. Manage incoming phone calls using phone systems, directing them to the appropriate personnel with professionalism. Handle administrative tasks such as filing, data entry, and managing correspondence. Provide customer support by addressing inquiries and resolving issues efficiently. Maintain a clean and organized front desk area to enhance the visitor experience. Assist with additional duties as required by management, including acting as a personal assistant when necessary. Qualifications Previous experience as a medical receptionist or in a similar role is preferred but not required. Excellent time management skills to prioritize tasks effectively. Exceptional customer service abilities with a focus on phone etiquette. Ability to type accurately and efficiently while multitasking. Strong communication skills, both verbal and written. A friendly demeanor with the ability to work well under pressure. Join our team as a Front Desk Receptionist and contribute to creating an outstanding experience for our clients while supporting our operational needs. We look forward to welcoming a dedicated professional who is ready to make an impact!
Job Types:
Full-time, Part-time Pay:
$15.00 - $18.00 per hour
Work Location:
In person