Job Summary We are seeking a dedicated Clinic Receptionist to join our healthcare team in Detroit Lakes, MN. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks essential to clinic operations. This role involves coordinating patient appointments, maintaining accurate medical records, and supporting clinical staff with administrative duties. The successful applicant will contribute to a smooth, efficient clinic environment by ensuring confidentiality, accuracy, and professionalism at all times. Responsibilities Greet patients and visitors warmly, ensuring a positive experience upon arrival and departure. Schedule patient appointments efficiently using electronic scheduling systems. Verify patient insurance information and assist with health insurance inquiries. Manage electronic health records (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks to update and maintain accurate medical documentation. Handle phone communication with professionalism, providing information or directing calls appropriately. Review and process medical documentation, including CPT coding, ICD-9/ICD-10 coding, and care plans. Assist with medical billing and collections, ensuring compliance with HIPAA regulations and health information management policies. Maintain confidentiality of all patient records in accordance with clinical confidentiality policies. Support clinical staff by managing administrative support tasks such as filing, data entry, and document review. Use Microsoft Office applications for documentation and correspondence as needed. Demonstrate proficiency in medical terminology and health insurance knowledge to facilitate effective communication. Skills Proven experience in a medical office environment or healthcare setting with clerical responsibilities. Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Familiarity with medical billing, coding (CPT, ICD-9/10), and Medicare procedures. Excellent customer service skills combined with phone etiquette and professional communication abilities. Proficiency in computer skills including typing (10 key), Microsoft Office Suite, and electronic health records management. Ability to handle multiple tasks efficiently while maintaining attention to detail. Bilingual abilities are preferred to serve diverse patient populations effectively. Knowledge of healthcare regulations including HIPAA compliance and clinical confidentiality policies. Strong organizational skills with experience in medical administrative support and office management. Ability to review documentation accurately and ensure compliance with clinical standards. Join our team as a Clinic Receptionist to play a vital role in delivering quality healthcare services while fostering a welcoming environment for patients. Your dedication will help ensure seamless clinic operations through excellent administrative support and compassionate patient interactions.

Pay:

$17.00 - $21.50 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Health insurance Paid time off Vision insurance

Work Location:

In person