Patient Receptionist (Spanish/English)

About Us:

Neighborhood HealthSource provides quality primary care, community health, & behavioral health services in North & Northeast Minneapolis & Coon Rapids. We work with individuals & families across the lifespan with the mission of increasing access to quality care for all who need it. It is the mission of Neighborhood HealthSource to improve the health of our communities by providing quality healthcare services that are affordable and accessible while advancing health equity for all. What does our mission look like in action? We envision a community in which cost is never a barrier to access, where every person can access comprehensive health care from compassionate, qualified, well-trained, and respectful staff, where everyone honors diversity and culture, and where health equity is achieved.

Essential Functions:

Greets patients and other visitors in polite, prompt and helpful manner Verifies and updates patient demographic and payment information at check in time Collects patient payments Sorts incoming mail and faxes and distributes to appropriate destination Communicates effectively and professionally with clinical staff Responds to and/or forwards patient inquiries in a timely manner Facilitates patient referrals to off-site medical services Updates registration records at time of check in; scans registration paperwork into Practice Management System after information has been verified and updated/entered. Instructs and assists new patients in filling out registration forms, Sliding Fee Application, SAGE and/or MFPP paperwork. Opens and closes Cash Receipt batches for payments and turns in to Billing Supervisor daily Prints providers' schedules and patient paperwork for the upcoming day. Maintains a clean and orderly lobby and entryway Assists the scheduling department: Answers incoming calls while screening and forwarding to appropriate staff Schedules, cancels, and reschedules patient appointments Advises patients of payment policies when scheduling appointments

Qualifications:

High school diploma or equivalent Knowledge of medical terminology; insurance plans; appointment scheduling; Electronic Medical Records, preferred Customer Sere experience Bilingual (Spanish/English)

Other Details:

Must be able to travel between NHS clinics as needed

Benefits:

Neighborhood HealthSource offers competitive pay and benefits among community health centers. Eligible employees (24 hours/week or more) receive benefits including: Generous paid time off and holidays Health insurance Life insurance Disability insurance Flexible spending account Optional 403(b) retirement, vision, and dental plans 403 (b) matching- After one year, there is a 3% matching contribution that starts at 20% vesting. Federal Loan Repayment Eligibility for Medical/Behavioral Health Providers and RNs Mileage reimbursement for travel between clinics and to/from outreach events.

NHS IS AN AA/EOE

Employer Job Type:

Full-time Pay:

$17.00 - $20.62 per hour

Work Location:

In person