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Guest Service Receptionist
Career Insights for Receptionist
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Scorecard
Based on Minnesota data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$35,478 / year median in Minnesota
-6% projected decline
Job Description
Guest Service Receptionists provide a variety of customer service related activities and complete various transactions for patrons that contact the New Brighton Parks and Recreation Department, assist City and facility staff with customer needs and complete office support and light housekeeping responsibilities as scheduled or requested. It is anticipated this positon will regularly work Tuesday mornings from 4:45 am-10:45 am, additional hours may be available pedning a flexible schedule. Welcomes walk-in customers and answers callers' inquiries; completing and entering program registration and membership transactions into the appropriate database. Extensive contact with the general public and staff from all City departments Performs various office support duties and housekeeping tasks as scheduled or requested. Completes established opening and closing procedures for the NBCC as scheduled. Performs other job related responsibilities as apparent or assigned. High school education or GED equivalent. Minimum of one-year experience as a cashier. Previous work experience with data entry; Microsoft Office and Microsoft Outlook. Displays the ability to deal with the public in a courteous and tactful manner which projects a favorable image of the City. Considerable typing experience, including letters, flyers, reports, etc. Excellent written and verbal skills. Ability to exercise independent judgment with upper level clerical responsibility. OR such alternatives to the above qualifications as the City may find appropriate and acceptable.