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Robert Half

Front Desk Coordinator

Career Insights for Receptionist

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Based on Minnesota data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$35,478 / year median in Minnesota

-6% projected decline

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Job Description

We are looking for a Front Desk Coordinator to serve as the first point of contact for visitors and callers in Saint Paul, Minnesota. This Long-term Contract position is ideal for someone with at least 2 years of experience who can create a welcoming environment while keeping front office operations organized and efficient. The role requires strong communication skills, sound judgment, and the ability to manage competing priorities in a detail-focused setting.
Responsibilities:
  • Welcome guests, employees, and vendors with a warm and friendly approach while maintaining an orderly front desk presence.
  • Manage a multi-line phone system by directing incoming calls accurately, taking clear messages, and responding to general inquiries promptly.
  • Coordinate day-to-day reception activities, including mail distribution, package handling, and support for routine office communications.
  • Maintain calendars for shared spaces, meetings, or appointments to help ensure smooth scheduling and efficient use of time.
  • Provide concierge-style assistance by guiding visitors, answering location or service-related questions, and helping resolve basic requests.
  • Prepare, format, and update documents, spreadsheets, and correspondence using Microsoft Office and Microsoft 365 applications.
  • Monitor front office workflows and escalate issues when needed to support uninterrupted daily operations.