We are looking for a detail-oriented
PART TIME
Receptionist to support daily front desk operations for a contract position in Saint Paul, Minnesota. This role serves as the first point of contact for tenants, visitors, and service providers, requiring sound judgment, strong organization, and a calm, service-focused approach. The ideal candidate can manage incoming questions, coordinate building access, and maintain an orderly flow of mail, packages, and visitor support throughout the day.
Responsibilities:
- Welcome tenants, visitors, and vendors at the front desk and provide prompt, courteous assistance with a wide range of inquiries.
- Receive, sort, and distribute incoming mail and packages, including items intended for multiple tenants or other locations.
- Accept rent payments and other delivered items from tenants and ensure they are directed appropriately.
- Guide delivery personnel and visitors to the correct destination while helping maintain an efficient lobby experience.
- Coordinate access for maintenance providers and other vendors by contacting property management or on-site staff for support with entry and keys.
- Answer and direct calls using a multi-line phone system, connecting visitors and callers with the appropriate team members.
- Respond effectively to sensitive or challenging front desk situations, using tact and composure when interacting with upset individuals.
- Share available community or property-related resources with tenants and keep informational materials organized and up to date.
- Maintain accurate front desk records and stay organized while managing multiple requests in a fast-paced commercial property environment.
- This role is 3 days on-site.