A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$18.00 per hour Position Summary We are seeking a professional, dependable, and customer-focused Receptionist/Clerical Assistant to join our team. As the first point of contact for drivers, customers, vendors, and visitors, this role is critical in creating a positive and professional first impression. The ideal candidate will possess strong organizational skills, excellent communication abilities, and the capacity to manage multiple tasks in a fast-paced environment. Essential Responsibilities Schedule and coordinate appointments for incoming and outgoing loads. Greet and check in drivers upon arrival. Verify, maintain, and update driver and shipment information. Perform daily data entry and general clerical duties. Process driver check-out procedures upon completion of appointments. Answer and direct incoming phone calls professionally and efficiently. Assist customers, drivers, vendors, and visitors with inquiries. Maintain accurate paperwork, records, and filing systems. Perform light office cleaning and general office upkeep. Support additional administrative and office functions as assigned. Qualifications Strong organizational and time-management skills. Excellent verbal and written communication skills. Professional appearance and friendly, customer-service-oriented attitude. Reliable, dependable, and punctual. Ability to multitask and remain organized in a busy work environment. Basic computer skills with experience in data entry and office software. Previous receptionist, administrative, transportation, logistics, or warehouse office experience is preferred but not required. Benefits Medical, Dental, and Vision Insurance after completion of 520 hours worked. Company pays 50% of employee insurance premiums. 32 hours of paid sick leave annually. Paid vacation after one year of employment. Traditional IRA with a 3% company match after one year of employment. Hiring Process Qualified candidates will participate in an interview process before being placed in this role. Because this position serves as the primary point of contact for visitors and drivers entering our facility, we are seeking an individual who presents a professional image, demonstrates excellent customer service skills, and will represent the company positively.
