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CB
Courtyard by Marriott Saint Louis Chesterfield
Front Desk Agent
Career Insights for Receptionist
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Based on Missouri data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$33,342 / year median in Missouri
+6% projected growth
Job Description
Job Summary We are seeking a friendly, organized, and proactive Front Desk Agent to be the welcoming face of our organization. In this role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your enthusiasm and professionalism will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems efficiently, directing calls accurately and courteously Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools Handle data entry tasks with precision, maintaining accurate records in spreadsheets and client databases Assist with clerical duties such as filing, proofreading documents, and preparing correspondence using Microsoft Office and Word processing applications Support office management by organizing supplies, managing incoming mail, and maintaining cleanliness of the front desk area Provide excellent customer service by addressing inquiries professionally, offering support via phone or in person, and ensuring client communication is clear and effective Requirements Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools Excellent computer literacy with the ability to learn new software quickly Strong phone communication skills with knowledge of multi-line phone systems and phone etiquette Bilingual abilities are a plus to assist diverse clientele effectively Demonstrated ability to manage time efficiently and prioritize tasks in a fast-paced environment Previous clerical or administrative experience is preferred; personal assistant experience is a bonus Knowledge of QuickBooks or similar accounting software is advantageous but not required Ability to handle multiple responsibilities simultaneously while maintaining professionalism Join us as a Front Desk Agent and be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise. Your energy, organization skills, and commitment will help us create a welcoming atmosphere that leaves a lasting positive impression on everyone who walks through our doors.