Overview Norcon Family Counseling is looking for a friendly, dependable, and organized Administrative Assistant/Front Desk Receptionist to join our team. This person will help clients feel welcome while supporting the daily operations of our counseling office.

Schedule Monday:

8:45 a.m.-5:00 p.m.

Tuesday:

8:45 a.m.-3:00 p.m.

Wednesday:

8:45 a.m.-5:00 p.m.

Thursday:

11:30 a.m.-7:30 p.m.

Friday:

8:45 a.m.-5:15 p.m. Applicants must be available for the complete regular schedule and willing to occasionally cover additional shifts when another employee is sick, on vacation, or otherwise absent. Primary Responsibilities Greet and check in clients Answer phones, schedule appointments, and relay messages to therapists Assist with intake paperwork, payments, and basic office tasks Verify insurance eligibility and benefits Maintain accurate records and protect client confidentiality Help keep the reception and shared office areas neat and welcoming through light office upkeep Qualifications The ideal candidate is professional, compassionate, dependable, comfortable using computers, and able to manage multiple responsibilities accurately. The candidate must be comfortable working independently during quieter office hours and protecting confidential client information. Previous reception, administrative, medical-office, behavioral-health, or insurance-verification experience is preferred, but we are willing to train the right person.

Pay:

$16.00 - $20.00 per hour Expected hours: 39.0 per week

Benefits:

Paid time off Application Question(s): Can you reliably work the complete posted schedule, including Thursday until 7:30 pm? Describe your experience answering phones, scheduling appointments, working with insurance, or assisting clients. Tell us about a time you caught a small mistake before it became a larger problem. You are checking in a client when the telephone rings and a therapist asks you a question. How would you prioritize these needs? Please draft a short response to this client: "Can you guarantee that my insurance will pay for my appointment?"

Work Location:

In person