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FI
Fairfield Inn and Suites
Front Desk Staff
Job Description
Overview We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. This energetic role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative functions. As the first point of contact for visitors and clients, you will play a vital role in creating a positive and professional environment. This paid position offers an exciting opportunity to develop your office management skills while supporting daily organizational needs. Duties Greet visitors, clients, and vendors with professionalism and enthusiasm, ensuring a warm first impression Answer multi-line phone systems promptly using proper phone etiquette, directing calls efficiently to the appropriate departments or personnel Manage front desk activities including scheduling appointments, maintaining calendars, and coordinating meetings Handle clerical tasks such as data entry, word processing, proofreading documents, and maintaining organized files Support office management by overseeing supply inventory, organizing mail distribution, and assisting with general administrative duties Provide excellent customer support by addressing inquiries accurately and courteously via phone or in person Utilize Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools to complete daily tasks efficiently Experience Must have previous office experience or administrative/ customer service support roles demonstrating strong organizational skills and multitasking abilities Proven experience in front desk responsibilities including multi-line phone systems and client communication Bilingual proficiency is highly desirable to effectively serve diverse clients and visitors Familiarity with computer literacy including data entry, word processing, proofreading, and calendar management software Demonstrated ability to manage time effectively while handling clerical tasks such as typing, proofreading, and phone reception Strong interpersonal skills with a focus on customer service excellence and professional communication skills Experience in office management or personal assistant roles is a plus to support seamless daily operations Join us as a Front Desk Staff member and become an essential part of our vibrant team! Your energy, organizational talent, and dedication will help us create a welcoming environment that leaves a lasting positive impression on everyone who walks through our doors.
Pay:
$12.00 - $14.00 per hour Expected hours: No more than 40.0 per weekBenefits:
Employee discount Flexible scheduleWork Location:
In personCareer Insights for Receptionist
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Scorecard
Based on Mississippi data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,126 / year median in Mississippi
+8% projected growth