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Ace Roofing LLC
Receptionist & Administrative Assistant
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Based on Montana data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,524 / year median in Montana
+11% projected growth
Job Description
About Ace Roofing Ace Roofing, LLC is a trusted construction company operating across Montana with offices in Bozeman and Kalispell. We specialize in residential and specialty construction, and we take pride in running tight, system-driven operations that deliver exceptional results for our clients. We are growing and looking for the right people to grow with us. The Role We are looking for a dependable, personable, and organized Administrative Assistant to be the backbone of our office operations. This role is a critical part of our team -- you'll be one of the voices our customers hear first and the person to offer support to our office and sales staff to keep things running smoothly behind the scenes. If you thrive in a fast-paced environment, love staying organized, and can juggle multiple tasks without missing a beat, we want to hear from you. What You Will Do Serve as the primary backup for incoming phone calls, ensuring all calls are answered promptly and professionally Greet callers warmly, log calls in our CRM, assist with sales staff appointment scheduling, and directing calls the appropriate team member or take detailed messages when needed Handle initial customer inquiries regarding roofing services Assist with customer follow up calls and appointment confirmations Maintain a professional and friendly tone in all customer interactions as one of the voices and faces of Ace Roofing Assist Office and Sales staff with administrative support Assist with data entry, document preparation, and maintaining accurate records Draft and send correspondence, including emails, letters, and other communications as directed Order and maintain office supplies Support management with special projects and administrative tasks as assigned Help maintain a tidy, organized, and professional office environment What You Bring 2+ years of administrative experience 2+ years of customer phone support experience Excellent customer service skills Strong organizational skills and the ability to manage a variety of projects at once Excellent written and verbal communication skills (you will be client facing) Proficiency in Microsoft Office Suite Experience in or Ability to learn Sales CRM Ability to perform a variety of tasks in support of other team members A positive, can-do attitude What We Offer Competitive salary based on experience Health insurance Paid time off Retirement plan Stable, year-round employment with a growing company Supportive team environment Ace Roofing, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.