Hours:

Mon, Wed, Fri 7:45 AM to 12:45 PM and 1:45 PM to 5:45 PM; Tues, 7:45 AM to 12:45

PM Duties/Responsibilities:

Greet patients and visitors both in person and on the telephone. (Heavy telephone activity involves scheduling appointments, answering inquiries, communicating with other health care providers, hospitals and insurance companies, etc.) Schedule appointments in a way that optimizes patient satisfaction, provider time and promotes the most effective use of treatment and therapy rooms. Create, maintain, and update patient files and records continually, ensuring that content is accurate and complete. Complete and submit paperwork for Insurance, Medicare or VA payments. Collect payments from patients, post payments, run balance & business reports daily. Work in Microsoft Word, Excel, Outlook, and industry specific computer programs 75% of the time. Have strong office skills, ability to work office equipment including telephone, computer, fax/copy/scanner machine, and credit card machine. Assist with set up of therapy such as distraction, ultrasound, electro muscle stimulation and various other procedures. Maintain reception area in a neat and orderly condition. Sanitize rooms and patient areas. Learn about the human body, natural therapy solutions and the benefits of an alternative treatment. Fill nutrition orders, maintain inventory. These duties are the essential functions and are not all inclusive of all duties that the receptionist performs.

Required Skills/Abilities:

Personality and demeanor to deal with the public and assist ill, older, or distraught patients. Attention to detail, accuracy. Understanding of the concept of balancing and numbers. Good organizational skills. Understanding of the importance of timely and accurate processes. Reasoning ability, not afraid to ask questions. Comfortable touching people to assist with procedures. Self-motivated, ability to work independently. Ability to keep patient information and other pertinent business information confidential.

Education and Experience:

High school graduate or equivalent required. Previous customer service and working with the public is required. Previous experience working in a healthcare office setting and working with insurance are assets though not required.

Physical Requirements:

Ability to be on your feet for prolonged periods of time. Must be able to lift up to 25 pounds at times.

Pay:

$18.00 - $19.00 per hour

Benefits:

Employee discount

Work Location:

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