A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Receptionist Job Description All Schools General Statement of Job:
The receptionist sets the mood for the office. He/She should provide a pleasant working environment to the students, parents, co-worker, and visitors every day. Provide customer service in a friendly and cordial manner to students, parents, co-workers, and visitors as needed on a daily basis and in a punctual manner.
Specific Duties and Responsibilities:
Provide customer service to students, parents, co-workers, and visitors on daily basis Answer all incoming calls, take messages, and/or transfer to appropriate personnel Help personnel send faxes and distribute incoming faxes as needed Prepare and make daily announcements over intercom and email a copy to teachers Sort incoming mail and place in appropriate boxes in mailroom Assist the principal and assistant principals as needed Help assistant principal update and type Faculty Handbook Send and assist school personnel in sending NTI-Connect Ed phone messages to students and parents as needed Keep NTI-Connect Ed phone lists updated for school personnel Keep school calendar of events recorded and updated on school calendar and principal's calendar Set up appointments for principal Get students, parents, and visitors signed in and out as needed Distribute "Student Transfer Request" forms to out-of-district and out-of-county students. Upon their return, collect necessary data (attendance, academic, discipline profiles) and provide to principal for his/her decision to recommend or deny. Send all forms to central office for approval and when they are returned, keep our copy on file. Request new nameplates from maintenance for incoming teachers as needed Type and send all maintenance work orders to maintenance as requested by administrators and teachers Type and send all Inventory Requests as requested by head custodian Get information for marquee sign Keep current list of "Debts Owed" for all students Check incoming UPS/Fed Ex deliveries and distribute accordingly Prepare spreadsheet listing all teachers, room numbers, and phone numbers Prepare (update) Fire Drill & Tornado Drill maps Assist with monthly fire drills and annual tornado drill Keep up with all Permit Letters approved by Central Office so we'll know who has permission to visit our campus
Additional Job Functions or Assigned Tasks:
Serve on school committees as assigned
Minimum Training and Experience:
High school education required or secretarial experience Two-year business college (preferred) Minimum Qualifications or Standards Required to
Perform Essential Job Functions:
Good knowledge of Word processing skills/spreadsheets Ability to sit, walk, stand, lift, and push Ability to multi-task Ability to work under pressure
Other Requirements:
Possess good understanding of English grammar and punctuation rules Maintain an acceptable attendance record and be punctual Dress appropriately for the job
DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees of this job.
