Overview:
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support to our medical office. This is a fantastic opportunity to work in a fast-paced medical environment while developing valuable skills.
Duties:
- Greet patients and visitors in a professional and welcoming manner.
- Answer and direct phone calls, including responding to patient inquiries and scheduling appointments.
- Manage patient records, including updating patient information in our practice management software
- Handle all front desk tasks, including check-in and check-out procedures, billing and insurance.
- Provide administrative support to the medical team, including preparing patient charts and assisting with medical records.
- Maintain the front desk area in a clean and organized manner, including answering patient questions and addressing concerns.
- Maintain confidentiality and adhere to HIPAA guidelines.
- Work effectively in a high-pressure environment, prioritizing tasks and managing multiple responsibilities.
- Perform other administrative duties as needed.
Experience:
- Previous experience in a medical office setting is required.
- Experience with phone systems and medical administrative support is also required.
- Strong communication and customer service skills are necessary.
- Ability to maintain a high level of accuracy and attention to detail is required.
- Experience working in an administrative capacity is preferred.
Skills:
- Medical administrative support
- Knowledge of HIPAA regulations
- Familiarity with medical office procedures
- Strong communication and customer service skills
- Administrative experience
- Ability to work effectively in a fast-paced environment
Job Type:
Full-time Pay:
$16.00
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance On-the-job training Paid time off Vision insurance
Experience:
Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Ability to
Commute:
Oxford, NC 27565 (Required) Ability to
Relocate:
Oxford, NC 27565: Relocate before starting work (Required)
Work Location:
In person