Receptionist/Office Assistant

The Peak Performance Chiropractic (Peak) and Bloom Family Wellness (Bloom) Receptionist is a self-motivated, organized, and friendly individual that enjoys children, customer service, empowering people, and holistic care. The Receptionist will play a key role in providing excellent patient support and cultivate a welcoming environment. This person isn't scared to multi-task and jump in to help patients transition in and out of the office, hold babies, and engage with children, while also managing tasks such as collecting payment, scheduling, processing insurance authorizations and keeping the office organized. The goal of this position is to support the chiropractors and Business Coordinator and connect with patients along the way. The goal of Peak and Bloom is to support people where they are at any given time and provide them with exceptional care for their whole being. This position is part-time (approximately 10-18 hours/week) with the ideal hours being 12:30- 5:30 pm on Mondays, Wednesdays and Thursdays.

Shifts may vary:

ie: 8:30-1:30, 9-12:30 pm or 8:30-5:30). Hours and days may be flexible. The practice is located in Raleigh, North Carolina. How to

Apply:

1. After reviewing the full position description and and websites, please complete the the google application form: https://forms.gle/tdFS66ScUx4hkiWJ7 2. You will need to upload your resume and letter of interest to the application. 3. The resume and short writing sample should be uploaded as .doc, .docx, or .pdf files. Incomplete applications will not be considered .

Deadline to apply:

Friday, May 29th at 5 p.m.

EST About Peak:

Peak Performance is Raleigh's premier location for chiropractic and sports medicine. We look at the body from a 300-foot view and seek to treat the root cause of pain, dysfunction, and movement restriction. We thrive to create an active, engaged environment where patients take a key role in their health and wellness. With a key concept of "Move Well, Move Often" mentality we can treat everyone from desk workers, weekend warriors, to professional athletes to optimize movement and performance.

About Bloom:

Bloom Family Wellness is a holistic health chiropractic practice focused on the perinatal period and pediatrics, located in Raleigh, North Carolina. In our office, our goal is to look at the person in front of us as a whole, and support and empower them to take charge of their own journey. We strive to create a safe space for families to come as they are and have a passion for serving them. At Bloom, we specialize in caring for women, pediatrics, and the perinatal period.

Qualifications:

Candidates should demonstrate the following required skills and/or traits: Self-learner and interested in learning Electronic Health Record systems, such as Jane; Outstanding interpersonal relationship-building skills; Knowledge of computer programs including Google Suite; Skilled in customer service and patient support; Open to learning different insurance plans and processes; Ability to communicate using proper grammar and punctuation; Thrive in a fast paced environment and be able to multitask; Reliable and punctual; Ability to work independently, collaboratively; Ability to work flexible hours; One to two years of related experience preferred.

Responsibilities:

Patient Management:

Warmly greets each patient by name as they check in for their appointments Ensure new patients feel at home and familiar with the office by offering tours, information about the services, pricing, patient portal, supplement selection, etc. Ensures patients have the proper paperwork completed prior to their visit Verifying payment methods, including patient's health insurance attached, if needed Assist patients in scheduling appointments Answers patients email and texts in a timely fashion Assists in managing chiropractor's schedule Collects payments daily

Office Management:

Looks ahead at schedule for one to two weeks out looking for forms completed, adequate breaks for chiropractors, gaps in schedule to be filled, families scheduled together Manages in-office inventories of supplies, supplements, etc. Assists business coordinator as needed Maintains a tidy and welcoming environment for the lobby, playroom, and treatment rooms Answers phone to assist patients with their needs Cares for the in-office therapy dog Position Requirements Must be able to work in the office Chiropractic Assistant certification desired, but not required

Pay:

$16-$18/hour

Benefits:

Chiropractic Adjustments Discounts on supplements/products Opportunities for Professional Development Assistance The Receptionist reports to the Business Coordinator for daily duties and other assignments that may expand beyond the expected office responsibilities list that you are given upon employment. The Business Coordinator acts as the office manager, responsible for the bigger vision of Peak and Bloom and its execution, as well as serving as a liaison between the chiropractors and the Receptionist.

Job Type:

Part-time Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount

Experience:

Customer service: 1 year (Preferred) Ability to

Commute:

Raleigh, NC 27609 (Required)

Work Location:

In person