Front Desk Receptionist European Touch Day Spa - 5.0 Winston-Salem, NC Job Details Full-time $16 - $18 an hour 13 hours ago Benefits Employee discount Qualifications Retail sales transactions Customer records maintenance Computer operation Cash amount verification Product presentation Maintaining an organized workspace Financial transaction processing Phone communication Salon software Cash register operations Attention to detail Salon supply ordering Organizational skills Merchandising display arrangement Front desk Computer skills Clean workspace maintenance Ordering supplies Salon maintenance Client interaction via phone calls Customer data entry Full Job Description Job Summary We are seeking a dedicated and enthusiastic person to join our elegant Day Spa. The ideal candidate will play a crucial role in ensuring a seamless and enjoyable experience for our clients. This position requires excellent customer service skills, strong sales abilities, and a passion for the wellness industry. The Spa Coordinator will manage appointments, assist with product demonstrations, and contribute to the overall success of our spa services. Hours Tuesday and Thursday 9:00pm - 5:00pm Wednesday, Friday and every Saturday 9:00am - 5pm Responsibilities Greet clients warmly and provide exceptional customer service throughout their visit. Manage scheduling and appointment bookings efficiently using our POS system. Conduct product demonstrations to educate clients about spa offerings and promote sales. Assist in maintaining stock levels of products and supplies, ensuring the spa is well-equipped at all times. Handle cash transactions accurately and responsibly, ensuring all payments are processed correctly. Maintain cleanliness and organization of the reception area and treatment rooms. Address client inquiries or concerns promptly and professionally over the phone or in person. Requirements Must look and present themselves in the professional matter. Previous experience in a customer service or sales role is required. Strong phone etiquette with excellent communication skills. Ability to handle cash transactions and maintain accurate records. Familiarity with POS systems is a plus, along with basic computer skills. A passion for wellness, beauty, or spa services is essential. Ensure that guest information is accurately entered into the computer system. Maintain cleanliness and organization of reception area and retail displays. Assist in managing inventory and ordering supplies as needed. Coordinate with other spa staff to ensure a smooth operation. Strong organizational skills with attention to detail to manage multiple tasks effectively. Join us as a Spa Coordinator where your skills will contribute significantly to creating memorable experiences for our clients!

Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount

Experience:

Front desk: 2 years (Required) Computer use: 2 years (Required)

Work Location:

In person