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Heritage Communities

Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$34,712 / year median in Nebraska

+5% projected growth

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Job Description

Make Lives Better, Build Your Future:
Join Ridgewood by Heritage Communities as a Concierge! At Heritage Communities, youre more than your title youre a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where youre supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.
What Youll Do:
As a Concierge, youll play a hands-on role in improving the lives of our residents by: Greeting and directing visitors, and managing all incoming phone calls, transferring them to the appropriate person or department.

Providing comprehensive administrative support to the business office, including mail and delivery management, faxing, scanning, and preparing training materials and schedules.

Maintaining the reception area to ensure it is always clean, tidy, and welcoming for all residents, visitors, and associates.

Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness.

Building positive relationships with residents, their families, and team members.