Job Overview We are seeking a dynamic and detail-oriented Medical Administrative Assistant to join our healthcare team. In this vital role, you will serve as the frontline representative of our medical practice, providing exceptional administrative support to ensure smooth practice operations. Your energetic approach and strong organizational skills will help facilitate efficient patient flow, accurate documentation, and effective communication across all departments. This position offers an exciting opportunity to contribute to quality patient care. Responsibilities Greet patients warmly, manage appointment scheduling, and coordinate patient intake processes with enthusiasm and professionalism. Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification. Manage electronic health records (EHR) systems to maintain comprehensive and compliant medical records. Support front desk operations by answering multi-line phone systems with excellent phone etiquette, scheduling appointments efficiently, and managing patient inquiries. Collaborate with clinical staff to support seamless healthcare delivery in a fast-paced environment. Skills Proficiency in EMR systems. Strong knowledge of medical terminology.. Experience with insurance verification processes including Medicare and Medicaid guidelines. Excellent computer skills including Microsoft Office Suite (Word, Excel), data entry, and health information management software. Exceptional customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are highly desirable. Prior clinic or medical office experience demonstrating familiarity with front desk duties, appointment scheduling, filing systems, and office management practices. Knowledge of HIPAA compliance standards to ensure confidentiality and security of patient information. Ability to multitask efficiently in a busy healthcare setting while maintaining attention to detail in documentation review and administrative tasks. Join us in delivering outstanding administrative support that enhances patient experiences and promotes efficient healthcare operations!
Pay:
$19.00 - $20.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance