Job Summary We are seeking a dynamic and detail-oriented Bilingual Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional front desk support while managing a variety of administrative and clinical tasks. Your bilingual skills will ensure effective communication with diverse patient populations, helping to create a welcoming and efficient environment. This position offers an exciting opportunity to utilize your medical office experience, technical proficiency, and customer service expertise to contribute to quality patient care and smooth clinic operations. Responsibilities Greet patients warmly in both English and Spanish, ensuring a positive first impression. Schedule appointments efficiently using electronic health record (EHR) system. Verify patient insurance coverage, process payments, and perform medical collections with accuracy and professionalism. Manage patient records by reviewing documentation, updating electronic health records (EHR), and ensuring compliance with HIPAA confidentiality policies. Handle phone communication with patients, providers, and insurance companies, demonstrating excellent phone etiquette and clear communication skills. Assist with medical billing, coding (CPT, ICD-9/10), and documentation review to support accurate claims submission. Maintain clinic operations by managing medical records, coordinating care plans, and supporting clinical staff as needed. Use computer skills including Microsoft Office and specialized EMR/EHR systems to document patient interactions accurately. Support clinical confidentiality policies while managing sensitive health information in accordance with healthcare regulations. Perform front desk duties such as answering inquiries, managing appointment scheduling, and maintaining a tidy reception area. Experience Proven experience working in a medical office or clinic environment with familiarity in medical administrative support roles. Demonstrated proficiency with EMR/EHR systems. Strong knowledge of health insurance processes including Medicare. Bilingual fluency in English and Spanish required. Excellent customer service skills combined with clerical experience in a healthcare setting. Familiarity with HIPAA regulations, clinical confidentiality policies, and health information management standards. Competent computer skills including typing (10 key), Microsoft Office applications, and electronic health record management tools.

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person