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Metropolis Spa and Salon

Spa Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$38,335 / year median in New Jersey

+6% projected growth

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Job Description

Overview We are seeking an enthusiastic and highly organized Spa Coordinator to join our dynamic wellness team. In this vital role, you will serve as the welcoming face of our spa, ensuring a seamless experience for clients from their initial contact through their entire visit. Your energy, professionalism, and exceptional communication skills will help create a relaxing environment that encourages client loyalty and promotes our commitment to outstanding service. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional customer support in a fast-paced setting. Responsibilities Greet clients warmly upon arrival and manage the front desk with professionalism and friendliness Answer multi-line phone systems promptly, providing accurate information and scheduling appointments efficiently Coordinate spa appointments and treatments using office management software Maintain organized records of client information, treatment history, and appointment logs with attention to detail whenever necessary Handle client inquiries via phone, email, or in person with excellent phone etiquette and customer service skills Assist with general office management duties including filing, data entry, and supply inventory to ensure smooth daily operations Skills Esthetics Background preferred Proven office management experience with strong organizational skills and multitasking capabilities Proficiency in general computer literacy Previous office or front desk experience in a customer service environment or wellness setting preferred but not required Exceptional phone answering skills with professional phone etiquette and experience handling multi-line phone systems Strong clerical skills including typing, proofreading, and document management Excellent client communication skills with a friendly demeanor and ability to handle inquiries efficiently Demonstrated time management skills to prioritize tasks effectively in a busy environment Join us to be part of a vibrant team dedicated to providing exceptional wellness experiences! We value energetic professionals who thrive on delivering top-tier customer service while maintaining an organized and welcoming environment. This paid position offers an exciting opportunity to develop your administrative skills within a supportive setting focused on health and relaxation.
Pay:
$16.00 - $19.00 per hour
Work Location:
In person