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AG
Artesia General Hospital
RECEPTIONIST
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Based on New Mexico data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,386 / year median in New Mexico
+5% projected growth
Job Description
Job DetailsJob Location:
Artesia, NM 88210Position Type:
Full TimeEducation Level:
High School Diploma /GEDSalary Range:
$15.00- $19.
HourlyJob Shift:
DayJob Category:
Clinical SupportEssential Values-Based, Leadership and Management Competencies:
At Artesia General Hospital, our leadership and management practices are grounded in our core values, captured in the acronymS.E.R.V.I.C.E.
These values are the foundation of all employee activities and guide us in fulfilling our Mission. Servant Leadership- Leading by serving others with compassion and humility. Excellence
- Striving for the highest quality in all we do. Respect
- Treating everyone with dignity and kindness. Virtuousness
- Acting with honesty, integrity, and accountability. Innovation
- Embracing new ideas to improve care and outcomes. Community
- Fostering collaboration to meet the needs of those we serve. Education
- Promoting learning and professional development.
ESSENTIAL FUNCTIONS
Greet patients, visitors and co-workers in a prompt, courteous, and helpful manner. Maintain appointment scheduler and follow office—scheduling policy. Register patients in a complete and accurate manner to conform to all regulatory requirements. Collect monies at time of service. Reviews provider medical records to gather information for approvals from the various insurance plans. Handle pre-certification and referrals. Handles all prior authorizations on test as well as medications. Follow up on prior authorizations; ensure that they are completed prior to scheduled date. Answers the phones Relays messages to and from the providers to the patients. Ensures the end of day reconciliation is complete each night before close. Preform basic clerical duties as required.ADDITIONAL RESPONSIBILITIES
As assigned.KNOWLEDGE/SKILL/ABILITIES
Knowledge of office equipment and ability to handle multi-time telephones. Basic math and computer skills.AGE-RELATED COMPETENCIES
Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.Information Management:
Treats all information and data within the scope of the position with appropriate confidentiality and security.Risk Management/Quality Management/Safety:
Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.MINIMUM POSITION QUALIFICATIONS
Education- High school diploma or equivalent. Work Experience
- Customer service, computer. Experience in a healthcare setting preferred. Training
- none. License/Certification