Clovis Veterinary Hospital, an AAHA-accredited veterinary hospital, is seeking an outgoing veterinary receptionist to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services and products. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Responsibilities:

Create a warm, welcoming experience for every client and patient Build lasting relationships with clients through exceptional communication and personalized service Greet clients and check patients in and out efficiently Answer multi-line phones, schedule appointments, and respond to emails and voicemails Utilize practice software to maintain accurate medical records, create estimates and process payments Educate clients on hospital services, wellness recommendations, and preventive care Communicate effectively with doctors, technicians and the client care team Keep the reception area clean, organized and inviting Assist with administrative tasks while ensuring a seamless client experience

Qualifications:

Previous customer service representative or veterinary receptionist experience preferred Outstanding communication and customer service skills Ability to multitask in a fast-paced environment while maintaining attention to detail Ability to take direction, ability to handle money accurately and honestly Self-motivated, dependable, and proactive Passionate about building relationships with clients and advocating for their pets Available to work full-time, including some

Saturdays Education and Physical Requirements:

High School diploma or equivalent required Must have experience working in the public Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during an 8-hour day

Job Type:

Full-time Pay:

$13.00 - $15.00 per hour

Work Location:

In person