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South West Psychiatry PLLC

Front Desk Receptionist

Pay: $13–$15/hr

Posted: 4 days ago

Location: Las Cruces, NM (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/14/2026

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Based on New Mexico data

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$34,386 / year median in New Mexico

+5% projected growth

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Job Description

NOW HIRING

FRONT

DESK - MENTAL HEALTH CLINIC

Southwest Psychiatry is seeking a dependable, professional, and compassionate Front Desk Receptionist / Mental Health Administrative Assistant to join our team in Santa Teresa, New Mexico. Position Responsibilities Greet and assist mental health patients in a respectful and professional manner. Answer incoming calls and respond to patient questions. Schedule, confirm, and reschedule psychiatry and therapy appointments. Verify Medicaid, Medicare, commercial insurance, and other insurance coverage. Complete insurance verification calls when needed. Check patients in and out of appointments. Collect copays, self-pay payments, and outstanding balances. Assist patients with intake forms, consents, and other required paperwork. Maintain accurate patient demographics and emergency-contact information. Handle incoming and outgoing faxes and medical documents. Communicate provider messages to the appropriate staff. Maintain patient confidentiality and follow HIPAA and clinic privacy policies . Work closely with psychiatrists, therapists, CCSS staff, and office management. Maintain a clean, organized, and professional front-desk/lobby environment. Qualifications Previous mental health, psychiatry, behavioral health, or medical office experience preferred . Experience with electronic medical records (EHR) preferred. Insurance verification experience is a plus. Strong communication and customer-service skills. Must be organized and able to multitask. Must be dependable and punctual. Must be comfortable working with individuals receiving mental health services. Bilingual English/Spanish preferred. Ability to maintain strict confidentiality.

We Are Looking For Someone Who Is:

✔ Professional ✔ Compassionate ✔ Dependable ✔ Organized ✔ Patient ✔ A good communicator ✔ Comfortable working in a busy mental health environment ✔ A team player

Location:

Southwest Psychiatry 5805 McNutt Rd., Suite D Santa Teresa, NM 88008

Phone:

575-332-4007

Employment:

Full-time or part-time

Pay:

Based on experience

To Apply:

Please submit your resume and contact information for consideration. Southwest Psychiatry is an equal opportunity employer.

Pay:

$13.00 - $15.00 per hour Expected hours: 40.0 per week

Work Location:

In person