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Willow Pet Hotel
Receptionist/Administrative Assistant
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,570 / year median in New York
+9% projected growth
Job Description
Willow Pet Hotel is seeking a highly organized, professional, and dependable individual to help manage front desk operations and administrative support in our fast-paced pet hotel. We are looking for someone who is calm under pressure, detail-oriented, proactive, and able to keep systems, schedules, notes, and communication exceptionally organized.
Responsibilities Include:
- Answering phones and assisting clients
- Scheduling reservations and appointments
- Managing emails, notes, files, and paperwork
- Supporting daily office and operational flow
- Assisting management with administrative tasks
- Processing payments and client records
- Coordinating with veterinary offices
- Maintaining a clean, organized front desk
- Assisting with social media and marketing efforts
Requirements:
- Minimum 2 years receptionist/admin experience
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Proficient with Microsoft Office and technology
- Comfortable learning new software systems
- Reliable, punctual, professional, and team-oriented
- Comfortable around pets
- Available during holiday and peak business periods
- Social media and marketing knowledge required
Position Details:
- In-person only
- On-the-job training provided
- Growth opportunities for the right long-term candidate