Willow Pet Hotel is seeking a highly organized, professional, and dependable individual to help manage front desk operations and administrative support in our fast-paced pet hotel. We are looking for someone who is calm under pressure, detail-oriented, proactive, and able to keep systems, schedules, notes, and communication exceptionally organized.

Responsibilities Include:

• Answering phones and assisting clients
• Scheduling reservations and appointments
• Managing emails, notes, files, and paperwork
• Supporting daily office and operational flow
• Assisting management with administrative tasks
• Processing payments and client records
• Coordinating with veterinary offices
• Maintaining a clean, organized front desk
• Assisting with social media and marketing efforts

Requirements:

• Minimum 2 years receptionist/admin experience
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Proficient with Microsoft Office and technology
• Comfortable learning new software systems
• Reliable, punctual, professional, and team-oriented
• Comfortable around pets
• Available during holiday and peak business periods
• Social media and marketing knowledge required

Position Details:

• In-person only
• On-the-job training provided
• Growth opportunities for the right long-term candidate

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Commision Job Type:

Part-time Pay:

From $20.00 per hour

Work Location:

In person