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CO
Cove Opticians
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on New York data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,570 / year median in New York
+9% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your proactive approach and excellent communication skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team. Duties Greet visitors and clients warmly, ensuring a professional and friendly first impression Manage multi-line phone systems, directing calls efficiently and courteously Handle incoming correspondence, including emails and mail, with accuracy and timeliness Maintain organized reception area and manage scheduling for appointments and meetings Perform data entry tasks using productivity software such as Microsoft Office, spreadsheets, and word processing tools Support office management tasks including filing, proofreading documents, and updating records Assist with clerical duties such as photocopying, faxing, and maintaining office supplies inventory Provide customer support by addressing inquiries promptly and professionally Coordinate with team members to ensure effective communication and workflow continuity Experience Proven office experience or administrative support background is required Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with data entry processes Experience with multi-line phone systems and phone etiquette is essential Bilingual abilities are highly desirable to serve diverse client needs effectively Prior experience in front desk or receptionist roles demonstrating excellent organizational skills and customer service excellence Demonstrated ability to manage multiple tasks efficiently while maintaining attention to detail Strong organizational skills with the ability to prioritize tasks effectively and meet deadlines Place and track contact lens orders with manufacturers and laboratories and notify patients This role is perfect for motivated individuals eager to contribute their administrative expertise in a fast-paced environment. We value professionalism, technical proficiency, and a positive attitude—qualities that help us deliver outstanding service every day. Join us to be part of a collaborative team where your skills make a real impact!