Front Desk / Client Care Coordinator - Sudzee Pups Grooming Salon Hicksville, NY | Part-Time We're looking for a reliable, upbeat, and animal-loving team member to join our pack at Sudzee Pups! This role is the heart of our client experience — you'll be the first smile our clients see and the voice they trust when calling in.

Key Responsibilities:

Greet clients (human and furry!) with warmth and professionalism Make and answer phone calls, schedule appointments, and confirm bookings Check pets in and out for grooming services Maintain a clean and organized front desk/reception area Handle payments and basic computer entry Assist with client communications and follow-ups Support the grooming team as needed with cleaning and pet handling

Requirements:

Strong communication and multitasking skills Love for animals is a must! Comfortable in a fast-paced and often loud environment Must be reliable, punctual, and professional Previous customer service experience is a plus Willing to work 2 days a week from opening to closing. We are open

TUES-STATURDAY.

We open at 9am but closing times vary. Tech savvy. Open to learning new software, working office equipment, and general computer knowledge This role is NOT a good fit if you: Are frequently late or unreliable Get easily overwhelmed in a busy or high-energy environment Are uncomfortable around barking, nervous, or energetic dogs Prefer minimal interaction — this is a very people-facing role Struggle with multitasking or staying organized Are not open to helping with cleaning or jumping in where needed Are looking for a summer job

Job Type:

Part-time Pay:

$17.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Customer service: 1 year (Preferred) Animal handling: 1 year (Preferred)

Language:

English (Required) Spanish (Preferred) Ability to

Commute:

Hicksville, NY 11801 (Required) Ability to

Relocate:

Hicksville, NY 11801: Relocate before starting work (Required)

Work Location:

In person