COVID vaccine will be required unless medical / religious exemption. Seeking a Medical Receptionist with pediatric experience for a busy pediatric office in Hopewell Junction, NY. Organizational Duties and Responsibilities Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques. Complete annual corporate compliance training Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality Ensure and/or remain in compliance with local, state and federal regulation Essential Tasks, Duties and Responsibilities Phone Responsibilities Make appointments in a timely fashion, keeping patient preference to clinician and patient preference to time of day in mind when making the appointment Take messages about medical questions to send to the nurse Connecting patient to the nurse when there is an urgent need or when the patient is returning a call Check in responsibilities Greet patients when they approach the front desk and ask for their name and appointment time Verify address, insurance, email address and phone number in NextGen Collect patient copays and balances in form of check, cash, or credit card Check out responsibilities Mark patient checked out Make follow up appointment when necessary Collect copayments and balances in the form of check, cash, or credit card Distribute stickers as requested General front desk responsibilities Maintain a smiling face and a positive attitude when interacting with patients Be aware at what is going on at all of the front desk positions, offer to help if needed Maintain HIPAA confidentiality and sensitivity when talking to or about patients Help with calling for appointments reminders and rescheduling Demonstrate excellence in both internal and external customer service

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person