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LQ
La Quinta Inn & Suites
Front Desk Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,570 / year median in New York
+9% projected growth
Job Description
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. If you are a detail-oriented individual who enjoys interacting with guests and ensuring their stay is exceptional, we want to hear from you. ## Responsibilities
- Greet guests upon arrival and provide them with information about services and amenities
- Assist guests with check-in and check-out processes efficiently
- Handle guest inquiries and resolve any issues promptly and professionally
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Coordinate with other hotel departments to ensure guest satisfaction ## Experience
- Previous experience in hotel management or hospitality is preferred
- Strong customer service skills with a friendly and welcoming demeanor
- Proficiency in front desk operations and hotel software systems
- Ability to communicate effectively with guests and team members
- Bilingual or multilingual abilities are a plus
- Familiarity with night audit procedures is advantageous Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types:
Full-time, Part-time Pay:
$15.75- $16.50 per hour Expected hours: 16
- 40 per week
Schedule:
8 hour shift Day shift Evenings as needed Evening shift Holidays Monday to Friday Morning shift Night shift Weekends as neededExperience:
Hotel experience: 1 year (Preferred) Ability toCommute:
Niagara Falls, NY 14304 (Required)Work Location:
In personJob Type:
Part-time Pay:
$16.00- $16.