A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$17.00-$20.00/hour Be the First Friendly Face Residents and Families See At Elderwood, our mission is People Caring for People , and our Receptionists play an important role in bringing that mission to life every day. We are seeking a friendly, organized, and reliable Receptionist to join our team. As one of the first points of contact for residents, families, visitors, and vendors, you'll help create a warm, welcoming, and professional environment for everyone who enters our community. More than answering phones and greeting guests, our Receptionists are an important part of daily life for our residents. You'll provide compassionate customer service, assist with administrative needs, and help ensure our community operates smoothly and efficiently. If you enjoy working with people, take pride in being organized and dependable, and want a role where your kindness and professionalism can make a meaningful difference, we'd love to have you join our team! Why Join Elderwood? 401(k) with Employer Match Medical, Dental & Vision Benefits for eligible employees Paid Time Off Employee Referral Program Opportunities for professional growth and development Supportive and collaborative team environment The opportunity to make a meaningful difference in the lives of residents and families What You'll Bring A friendly, positive, and professional attitude Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to multitask and prioritize responsibilities Dependability and a team-oriented approach Comfort working with residents, families, visitors, staff, and outside partners At Elderwood, our values of Integrity, Collaboration, Accountability, Respect, and Excellence are at the heart of everything we do. We strive to be the partner of choice for our residents and their families—and the employer of choice for our valued employees. Come be part of a team where People Caring for People isn't just our mission—it's what we do every day! Responsibilities What You'll Do Provide professional and welcoming customer service to residents, families, visitors, staff, and vendors. Answer incoming telephone calls, greet visitors, and direct questions or requests to the appropriate department or team member. Receive, sort, distribute, and process incoming and outgoing mail. Process routine and stock orders according to established purchasing schedules and procedures. Enter, log, and distribute purchase orders based on approved purchase requisitions. Communicate with vendors and internal customers regarding pricing, quotations, delivery information, units of measure, product specifications, and other purchasing questions. Maintain accurate files and records for purchase orders, requisitions, quotations, reports, and related documentation. Assist with inventory management and ordering of supplies, forms, and other materials. Receive, pack, unpack, organize, and distribute products and materials as needed. Help maintain a neat, organized, and well-stocked supply/stockroom area. Assist with purchasing reports and the maintenance of electronic purchasing systems. Perform general administrative duties including typing, copying, recordkeeping, and document distribution. Assist with facility activities such as conference room reservations, special event requests, and other administrative needs. Maintain confidentiality of resident information and follow HIPAA and facility privacy requirements. Work collaboratively with staff, vendors, residents, families, and other members of the care team. Attend meetings and required training and participate in initiatives designed to improve service, productivity, and resident satisfaction. Perform other duties as assigned by management or the Administrator. From Up to Qualifications What We're Looking For High school diploma or equivalent preferred. Previous office, administrative, purchasing, customer service, or related experience preferred. Purchasing experience is a plus. Strong communication and telephone skills. Excellent organizational skills and attention to detail. Comfortable working with computers, office equipment, and electronic systems. Microsoft Office experience preferred. Ability to prioritize multiple responsibilities and adapt to changing needs. Strong problem-solving and decision-making skills. Ability to work professionally and respectfully with residents, families, staff, and vendors. Dependable, team-oriented, and committed to providing excellent customer service. A compassionate and respectful approach when working with older adults. This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
