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Dorf Nelson & Zauderer LLP

Receptionist / Front Desk Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$38,570 / year median in New York

+9% projected growth

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Job Description

About the Role We are seeking a polished and dependable Receptionist to serve as the first point of contact for our organization. This person will answer incoming calls, take accurate messages, and warmly greet visitors as they arrive. Working under the Office Supervisor, this person will also serve as backup for the supervisor's front desk duties as needed. It is a role that rewards someone who takes pride in being reliable, discreet, and consistently professional, and who can keep a calm, cheerful presence even when the day gets busy. Key Responsibilities Answer incoming phone calls promptly and courteously, directing them to the appropriate person or department. Take clear, accurate messages and ensure they are delivered to the right recipient without delay. Greet visitors, clients, and guests in reception, making them feel welcome and attended to. Maintain a tidy, orderly, and presentable front desk and reception area. Handle sensitive information with discretion and confidentiality at all times. Provide general information to callers and visitors as appropriate. Provide backup coverage for the Office Supervisor's front desk duties as needed. Support the office with light administrative tasks as needed.
What We're Looking For Professionalism:
Presents themselves and the organization with poise and courtesy in every interaction.
Discretion:
Handles confidential matters with sound judgment and complete confidentiality.
Attention to detail:
Records messages and information accurately, with nothing lost in the handoff.
Punctuality and reliability:
Consistently on time and dependable, so the front desk is always covered.
Grace under pressure:
Maintains a warm, cheerful demeanor even during busy or demanding moments.
Communication:
Speaks clearly and pleasantly, both on the phone and in person. Qualifications High school diploma or equivalent. Prior reception, front desk, or customer-facing experience preferred but not required. Comfortable with basic phone systems, email, and standard office software.
Pay:
$25.00 - $27.00 per hour
Benefits:
401(k) Dental insurance Parental leave
Work Location:
In person