Job Summary We are seeking a dedicated and detail-oriented Women's Health Receptionist to serve as the first point of contact for our patients. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative procedures, and a passion for providing compassionate patient service. In this role, you will manage front desk operations, coordinate appointments, and ensure seamless communication between patients and healthcare providers while maintaining strict adherence to confidentiality and healthcare regulations. Responsibilities Greet patients warmly and professionally, ensuring a positive first impression. Schedule, confirm, and modify patient appointments using EMR (Electronic Medical Records) systems Collect and verify patient information, insurance details, and update medical records accurately in compliance with HIPAA regulations. Handle incoming calls with proper phone etiquette, addressing inquiries related to appointments, billing, and health information. Review documentation for completeness and accuracy; assist with medical records management and electronic health records (EHR) system updates. Support clinical staff by performing administrative tasks such as data entry, filing, and maintaining office supplies. Maintain knowledge of health insurance policies and benefits to assist patients effectively. Uphold confidentiality policies related to clinical information and ensure compliance with healthcare privacy standards. Skills Proven experience in medical office administration or as a medical receptionist within a clinical setting. Familiarity with EMR/EHR systems such as Epic, or eClinicalWorks. Excellent computer skills with proficiency in Microsoft Office Suite and 10-key typing capabilities. Knowledge of health insurance processes including Medicare billing procedures. Exceptional customer service skills combined with professional phone etiquette and communication abilities. Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail. Bilingual abilities are preferred to serve diverse patient populations effectively. Experience working in women's health clinics or similar healthcare environments is highly desirable. Join our team to make a meaningful difference by providing exceptional administrative support in a compassionate women's health setting!

Pay:

$20.00 - $25.00 per hour Expected hours: 30.0 per week

Benefits:

403(b) Dental insurance Disability insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person