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The Wolak Group

Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$38,570 / year median in New York

+9% projected growth

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Job Description

Overview We are seeking an energetic and detail-oriented Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will demonstrate strong organizational skills, technical proficiency, and a positive attitude to create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily business operations. Responsibilities Greet visitors warmly and direct them appropriately, ensuring a positive first impression. Manage multi-line phone systems efficiently, screening calls and forwarding messages promptly. Handle incoming and outgoing correspondence, including emails, mail, and packages with accuracy. Maintain organized front desk area, ensuring supplies are stocked and the workspace is tidy. Utilize productivity software such as Microsoft Office (Word, Excel) to prepare documents, spreadsheets, and reports. Perform data entry tasks with precision using spreadsheets and database systems like QuickBooks for record keeping. Support office management duties including scheduling appointments, coordinating meetings, and managing calendars. Assist with clerical tasks such as proofreading documents, maintaining files, and updating client information. Provide excellent customer support by addressing inquiries professionally and courteously via phone or in person. Demonstrate strong phone etiquette and clear communication skills to handle diverse client interactions effectively. Requirements Proven experience in office administration or front desk roles with strong clerical skills. Proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry tools. Technical proficiency with multi-line phone systems and office management software such as QuickBooks is preferred. Bilingual abilities are a plus to communicate effectively with diverse clients and team members. Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Strong computer literacy including familiarity with productivity software and typing skills. Previous experience in customer service or administrative support roles demonstrating professionalism and reliability. Knowledge of phone communication best practices and proper phone etiquette. Ability to manage time effectively while handling multiple responsibilities simultaneously. Join our team as a Receptionist where your organizational talents will shine! Bring your enthusiasm for delivering outstanding customer service while honing your office management expertise in a dynamic environment committed to growth and excellence.
Pay:
$23.87 - $28.75 per hour
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Health insurance Paid time off Parental leave
Work Location:
In person