A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$16.25 •Now Offering Same-Day Pay• We Are a Skilled Nursing Facility that focuses on personalized treatment, comfort, and support to enhance the lives of our residents. Our skilled team ensures exceptional care in a safe, welcoming environment, helping individuals achieve their highest level of independence and well-being.
Position Overview:
We are currently seeking a receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility's services, visiting hours, and relevant policies.
Receptionist Responsibilities Include:
Greeting and Assisting Visitors:
Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home's services, visiting hours, and relevant policies.
Answering Phones and Managing Inquiries:
Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
Check-in and Check-out Procedures:
Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
Mail and Package Handling:
Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
Emergency Response:
Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern. Coordinating with
Staff and Residents:
Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.
Maintaining Reception Area:
Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
Crisis Management:
Being prepared to handle difficult or upset visitors in a professional and empathetic manner. Adherence to
Policies and Regulations :
Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
Training and Orientation:
Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.
Receptionist's Skills & Qualifications:
Experience with hospitality, seniors, health care and service delivery preferred. Customer Service/Hospitality background preferred. Strong communication skills required. Ability to work well with others in a fast-paced dynamic environment. What you can expect from us: Professional Growth & Stability Weekly Pay Paid Time Off (PTO) Health insurance (Health, Vision, Dental) 401(k) Employee "perks" including discount programs. Innovative Training Programs & much more! Smooth application process! Online Applications available for your convenience! Submit your application for this Receptionist position today and your personal recruiter will reach out to you.
