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SP
Sauly's Pizza
Counterperson
Entry-Level JobVerifiedNo experience needed
Career Insights for Receptionist
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Based on New York data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,570 / year median in New York
+9% projected growth
Job Description
Overview We are seeking a friendly and attentive Counterperson to join our team at a busy pizzeria. In this role, you will be the first point of contact for customers, providing excellent service and ensuring a positive dining or ordering experience. The ideal candidate will have strong communication skills, a welcoming attitude, and the ability to handle multiple tasks efficiently in a fast-paced environment. Duties Greet customers warmly as they arrive and assist them with placing orders both in person and over the phone. Take accurate orders for dine-in, takeout, or delivery, ensuring all customer requests are understood and fulfilled correctly. Handle cash register operations, process payments, and provide receipts. Answer customer questions about menu items, specials, and ingredients to help them make informed choices. Prepare and package food items as needed, maintaining cleanliness and organization at the counter. Maintain a clean and inviting counter area, adhering to health and safety standards. Coordinate with kitchen staff to ensure timely order preparation and delivery to customers. Manage customer concerns or complaints professionally, striving for customer satisfaction. Assist with restocking supplies and maintaining inventory levels at the counter. Skills Excellent communication and interpersonal skills to engage with diverse customers effectively. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Basic math skills for handling cash transactions accurately. Friendly attitude with a strong customer service orientation. Ability to multitask and prioritize tasks during busy periods. Dependability and punctuality are essential qualities for this role. Previous experience in food service or hospitality is a plus but not required; training will be provided. Join our team as a Counterperson if you enjoy working with people, have a positive attitude, and want to be part of a vibrant pizzeria environment!